Company information
Muxila is the trading name of OD “ISLAMOVIC”, a company registered in Bosnia and Herzegovina.
- Legal name: OD “ISLAMOVIC”
- Trading name: Muxila
- Owner: Amel Islamović
- Registered address: Džemala Bijedića 162, Novi Grad, 71000 Sarajevo, Bosnia and Herzegovina
- Identification number (JIB): 4304369110008
Contact
- Email: contact@muxila.com
- Website: muxila.com
Responsible for content
Amel Islamović, at the registered address above, is responsible for the content of this website under applicable law.
VAT
OD “ISLAMOVIC” is not currently VAT-registered. Where applicable, indirect taxes are charged in accordance with the laws of Bosnia and Herzegovina and the customer’s jurisdiction.
Professional activity
Muxila is a software product, not a local web agency. We develop and operate AI Agent for Website: a branded chat assistant that sits on a client’s website so visitors can find products, book appointments, get answers, and leave a clear next step. When the agent cannot help, the client receives an email with the conversation transcript.
Typical deployments include:
- Shopify and ecommerce stores,
- dental clinics,
- hair salons and similar service businesses,
- customer support and helpdesk teams.
Muxila is location-independent and works with clients in the US, Europe, and beyond. The registered Sarajevo address above is the legal seat of OD “ISLAMOVIC”, not a walk-in office or local service territory. Service terms are set out in our Terms of Service, refunds in our Refund Policy, and data handling in our Privacy Policy.
Dispute resolution
We aim to resolve concerns directly. Please contact contact@muxila.com first.
The European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.
Liability for content
We prepare website content with reasonable care but cannot guarantee it is complete, accurate, or current at all times. Use of this site and reliance on its content is at your own risk, subject to our Terms of Service.
Liability for external links
This site may contain links to third-party websites. We have no control over their content and accept no responsibility for it. Responsibility lies with the respective site operators.
Copyright
Content on muxila.com created by Muxila (text, graphics, code, and layout) is protected by copyright. Reproduction, distribution, or other use beyond what copyright law permits requires our prior written consent. Third-party content is used with acknowledgment of the respective rights holders.