Request A Demo
Request A Demo

Get in touch

Legal

Impressum

Legal disclosures and company information for Muxila.

Last updated: July 16, 2026

Company information

Muxila is the trading name of OD “ISLAMOVIC”, a company registered in Bosnia and Herzegovina.

  • Legal name: OD “ISLAMOVIC”
  • Trading name: Muxila
  • Owner: Amel Islamović
  • Registered address: Džemala Bijedića 162, Novi Grad, 71000 Sarajevo, Bosnia and Herzegovina
  • Identification number (JIB): 4304369110008

Contact

Responsible for content

Amel Islamović, at the registered address above, is responsible for the content of this website under applicable law.

VAT

OD “ISLAMOVIC” is not currently VAT-registered. Where applicable, indirect taxes are charged in accordance with the laws of Bosnia and Herzegovina and the customer’s jurisdiction.

Professional activity

Muxila develops and operates AI Agents for Website— branded chat assistants deployed on client websites that engage visitors, answer questions, recommend products, assist with bookings, and capture leads.

We serve businesses across multiple industries, including:

  • Shopify and ecommerce stores,
  • dental clinics,
  • hair salons and similar service businesses.

Muxila is location-independent and works with clients in the US, Europe, and beyond. Service terms are set out in our Terms of Service, refunds in our Refund Policy, and data handling in our Privacy Policy.

Dispute resolution

We aim to resolve concerns directly. Please contact contact@muxila.com first.

The European Commission provides an online dispute resolution platform at ec.europa.eu/consumers/odr. We are not obliged and not willing to participate in dispute resolution proceedings before a consumer arbitration board.

Liability for content

We prepare website content with reasonable care but cannot guarantee it is complete, accurate, or current at all times. Use of this site and reliance on its content is at your own risk, subject to our Terms of Service.

Liability for external links

This site may contain links to third-party websites. We have no control over their content and accept no responsibility for it. Responsibility lies with the respective site operators.

Copyright

Content on muxila.com created by Muxila (text, graphics, code, and layout) is protected by copyright. Reproduction, distribution, or other use beyond what copyright law permits requires our prior written consent. Third-party content is used with acknowledgment of the respective rights holders.