Product recommendation chatbots that actually feel useful on ecommerce sites

Bad recommendations feel like ads.
Good recommendations feel like a smart sales associate.

Recommend from intent, not homepage bestsellers

Ask or infer:

• Use case
• Budget range
• Preferred style or material
• Must-have attributes

Then filter the catalog against those signals.

Limit the shortlist

Show two or three options with a reason for each.
More choices increase hesitation.

Upsell without being annoying

Suggest complementary items only after the primary pick is clear:

• Care products
• Matching accessories
• Bundles that save time or money

The order matters: help first, expand second.

Keep inventory truth current

Nothing kills trust faster than recommending an out-of-stock variant.
Sync stock and variant availability from Shopify in real time.